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Pure Water Pools of Naples

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 75 Google reviews · How we rank ›

4.5(75) 79 composite score See reviews on Google ✓ Google-verified
Deck BuilderPool Cleaning & MaintenanceSwimming PoolEmergency & Same-Day ServicePool Repair & EquipmentSwimming Pool ContractorPool Design & ConstructionPool Remodeling & RenovationHot Tub Repair ServiceOutdoor Swimming Pool
Pure Water Pools of Naples
Services
Deck Builder, Pool Cleaning & Maintenance, Swimming Pool
Reviews
75

What recent reviews say

Most work arrives on time and tackles problems thoroughly, from equipment upgrades to emergency heater repairs during holidays. A family-owned operator since 2012, they excel at diagnostics and explain maintenance clearly, though a few customers have hit scheduling gaps during regular maintenance weeks and received sharp quote revisions.

Praised for
  • professional technicians
  • reliable scheduling
  • fair pricing
  • responsive communication
  • expert problem-solving
Watch-outs
  • inconsistent scheduling in maintenance calls
  • unexplained price increases on quotes
punctualfair-pricingskilled-craftsmanshipresponsive-supportreliable-schedulingattentive-to-detailwarranty-honored
Best for: Homeowners seeking reliable equipment repair and regular maintenance from a locally-owned operator.
Think twice if: You rely on consistent scheduling for routine maintenance, or expect quotes to hold stable over time.

Strengths

  • family-owned with owners on staff
  • Hayward authorized service provider
  • emergency same-day response
  • thorough diagnostics and warranty support

Worth knowing

  • Technician Mr. Atkinson noted for professionalism and thoroughness
  • Hayward authorized service provider with access to warranty support
  • Owners actively run the company
  • State License CPC1457179 and Master Gas License 28565
  • Emergency repair completed during Christmas holiday
  • Pool resurfacing checks and chemical analysis offered after third-party work

What reviews say by service

Pool Repair & Equipment
Thorough diagnostics, heater repairs completed on schedule with warranty coordination praised.
Pool Cleaning & Maintenance
Weekly cleaning highly rated, though one customer experienced missed appointments and poor follow-up during initial maintenance setup.
Emergency & Same-Day Service
Holiday emergency heater repair delivered next day; responsiveness commended.
Pool Remodeling & Renovation
One customer reported unexplained price jump from initial quote ($40k to $52k) after six months delay.
Hot Tub Repair Service
Equipment upgrade (heater service and filter repair) completed professionally with clear explanations.

How it compares

  • Rated 4.5 against a 4.49 average across the 178 swimming pool businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 82
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
64
4
1
3
2
2
1
1
7

Common questions

Do they handle emergency repairs outside normal hours?
Yes. They completed a heater repair the day after a holiday emergency call during the Christmas period.
Are they a Hayward authorized service provider?
Yes. Customers note they diagnose Hayward error codes and coordinate warranty claims.
What areas do they serve?
Naples, North Naples, Bonita Springs, Marco Island, Estero, Bonita Bay, Golden Gate, and Lely Resort, per their website.
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Last updated 2026-07-27