30 low data
Goeschel Homes & Pools
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Pool Design & ConstructionSwimming Pool ContractorSwimming Pool
MAC Custom Pools & Aluminum
Pool Design & ConstructionPool Remodeling & RenovationHot Tub Repair ServiceSwimming Pool ContractorSwimming PoolOutdoor Swimming PoolPool Repair & EquipmentPool Decking & HardscapeCustom & Luxury Features
- Services
- Pool Design & Construction, Pool Remodeling & Renovation, Hot Tub Repair Service
- Reviews
- 26
What recent reviews say
MAC Pools delivers strong finished work and often meets timelines and budgets, with crews praised for craftsmanship. Communication failures are frequent and severe: customers report ignored calls, unanswered emails, and refusal to address problems or warranty concerns, even on high-end jobs. Satisfaction depends heavily on which phase you're in.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- punctual job completion
- skilled team and design work
- fair pricing
- responsive communication when engaged
Watch-outs
- unreturned calls and texts
- poor follow-up after payment
- unresponsive to post-job issues
- disrespectful handling of customer concerns
skilled-craftsmanshippunctualfair-pricingpoor-communicationunresponsive-after-paymentresponsive-support
Best for: homeowners who want skilled pool builds and can manage communication directly with crew on-site.
Think twice if: you expect follow-up calls, email responses, or quick resolution if problems arise after the job starts or after payment.
Strengths
- experienced design and build crews
- transparent upfront pricing on estimates
- consistent on-time or ahead-of-schedule delivery
- personalized accessibility modifications (wheelchair access noted)
Worth knowing
- Thom noted for skilled cage fabrication and screening work
- Kevin, Keith, Bernie, Kyle mentioned as crew members
- Team adds accessibility features (wheelchair-accessible pools)
- Multiple customers report zero response after payment received
- One permit left open for over 2 years with payment made in full
- Screen repairs described as handled without issues across multiple visits
What reviews say by service
- Pool Design & Construction
- Design praised as beautiful and space-efficient; execution meets timelines and budgets, but post-job communication breaks down
- Pool Remodeling & Renovation
- Renovations (lanai screening, extensions) completed professionally and on schedule; responsiveness to issues varies widely
- Pool Repair & Equipment
- Some customers report prompt repairs for screen issues; others say warranty and post-job repair requests are ignored
- Hot Tub Repair Service
- Hot tub installation described as beautiful end result; limited detail on repair service quality
- Custom & Luxury Features
- Custom features like water features, fire pits, and outdoor kitchens listed on website but no specific review feedback
- Pool Decking & Hardscape
- Gutter, soffit, fascia, and paver work completed ahead of schedule on budget; no complaints on these services
How it compares
- Rated 4 against a 4.53 average across the 172 swimming pool businesses listed here.
- Has more Google reviews than 64% of the businesses in this directory.
How we scored this
Scoring Method Star rating 51
Review volume 62
Review recency 52
Review sentiment 49
Profile completeness 100
Verification 30
Rating breakdown
5
18
4
1
3
1
2
0
1
6
Common questions
- Do they work within my budget?
- Multiple reviews mention fair or reasonable pricing and work completed on or under budget. Get a detailed estimate before signing.
- How long does a pool build take?
- Reviews note jobs completed on time or ahead of schedule, but one customer's permit remained open over 2 years after payment. Timeline depends on scope and permitting.
- What areas do they serve?
- They serve Southwest Florida, including Cape Coral. Their website lists Hancock, Cape Coral as their location.
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Pool Design & ConstructionPool Remodeling & RenovationHot Tub Repair Service