Mission Pool Builders earned strong praise over three years for creative design, professional execution, and attentive communication during builds. Recent complaints reveal a sharp reversal: unresponsive after sale, with concrete cracking, leaks, and rust appearing within a year despite ongoing warranty claims going unanswered. The gap suggests either operational decline or a breakdown in aftercare systems.
Based on limited recent reviews, so treat this as low-confidence.
MAC Pools delivers strong finished work and often meets timelines and budgets, with crews praised for craftsmanship. Communication failures are frequent and severe: customers report ignored calls, unanswered emails, and refusal to address problems or warranty concerns, even on high-end jobs. Satisfaction depends heavily on which phase you're in.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Ted's has built a strong reputation for finding leaks others miss and honest pricing, especially for repairs. Customers praise his technical skill and refusal to upsell, though some report frustration with response times on bigger remodel work and billing discrepancies.
Last updated 2026-08-27