Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
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MAC Pools delivers strong finished work and often meets timelines and budgets, with crews praised for craftsmanship. Communication failures are frequent and severe: customers report ignored calls, unanswered emails, and refusal to address problems or warranty concerns, even on high-end jobs. Satisfaction depends heavily on which phase you're in.
Mission Pool Builders earned strong praise over three years for creative design, professional execution, and attentive communication during builds. Recent complaints reveal a sharp reversal: unresponsive after sale, with concrete cracking, leaks, and rust appearing within a year despite ongoing warranty claims going unanswered. The gap suggests either operational decline or a breakdown in aftercare systems.
Most customers experience a smooth, well-planned pool renovation from start to finish, with crews who show up on time, clean daily, and complete work without surprises. Staff like Kali and Madeline earn repeated praise for listening to what customers want, guiding material choices (PebbleSheen, PebbleTec, tile), and staying in touch once the job is done. Two one-star reviews hint at serious owner conduct issues, but the weight of evidence shows professional installation, honest pricing, and results that feel resort-quality. Siesta Pebble specializes in full renovations and surface finishes rather than quick repairs. They hold certifications as Pebble Tec applicators and licensed pool contractors. Projects typically run weeks, not months, and include demolition, new finishes, coping, water features, and deck work. Many reviewers mention working with named staff: Kali and Madeline stand out for patience and follow-through. One customer noted fair pricing compared to competing bids; another recalled completion in 20 days including a full pool enclosure replacement.
Last updated 2026-08-27