Most customers experience a smooth, well-planned pool renovation from start to finish, with crews who show up on time, clean daily, and complete work without surprises. Staff like Kali and Madeline earn repeated praise for listening to what customers want, guiding material choices (PebbleSheen, PebbleTec, tile), and staying in touch once the job is done. Two one-star reviews hint at serious owner conduct issues, but the weight of evidence shows professional installation, honest pricing, and results that feel resort-quality.
Siesta Pebble specializes in full renovations and surface finishes rather than quick repairs. They hold certifications as Pebble Tec applicators and licensed pool contractors. Projects typically run weeks, not months, and include demolition, new finishes, coping, water features, and deck work. Many reviewers mention working with named staff: Kali and Madeline stand out for patience and follow-through. One customer noted fair pricing compared to competing bids; another recalled completion in 20 days including a full pool enclosure replacement.
One five-star review praises the crew for arriving early, fixing cracks thoroughly, and leaving the deck looking new with a cooler surface. They worked carefully around the pool screen and landscaping, then cleaned up completely.
Most reviewers praise Sunset Pools for delivering custom pools on time with excellent communication. Contractors Rob (designer), Max (manager), Jason (technician), and office staff Cathy earned consistent mention for responsiveness and professionalism. One recent review flagged poor communication and rudeness. Across 116 reviews, the company finished projects ahead of schedule, kept costs transparent, and handles warranty repairs promptly. Several customers noted their pools still perform beautifully years after installation.
Infinity Custom Pools delivers smooth, fast builds with staff who stay in touch at every stage. Larry handles design, Susan and Greg manage construction, and the team consistently resolves questions same-day or next morning. One severe complaint about a year-long HOA approval failure and 99-day communication blackout clouds an otherwise strong record, though 13 of 14 recent positive reviews suggest this was an outlier.
Last updated 2026-08-27