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Infinity Custom Pools, Inc.

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 15 Google reviews · How we rank ›

4.7(15) 74 composite score See reviews on Google ✓ Google-verified
Pool Design & ConstructionCustom & Luxury FeaturesSwimming Pool ContractorHot Tub Repair ServiceDeck BuilderSwimming PoolOutdoor Swimming Pool
Infinity Custom Pools, Inc.
Services
Pool Design & Construction, Custom & Luxury Features, Swimming Pool Contractor
Reviews
15

What recent reviews say

Infinity Custom Pools delivers smooth, fast builds with staff who stay in touch at every stage. Larry handles design, Susan and Greg manage construction, and the team consistently resolves questions same-day or next morning. One severe complaint about a year-long HOA approval failure and 99-day communication blackout clouds an otherwise strong record, though 13 of 14 recent positive reviews suggest this was an outlier.

Praised for
  • responsive communication and follow-up
  • attention to detail during build
  • efficient timeline and quality workmanship
  • reasonable pricing
  • friendly and professional staff
Watch-outs
  • HOA approval delays and missed deadlines
  • unresponsive after payment
  • poor fee recovery and communication breakdown
skilled-craftsmanshippunctualfair-pricingreliable-schedulingresponsive-supportcleanup-after-jobattentive-to-detail
Best for: homeowners seeking custom pools with transparent communication and fast timelines
Think twice if: HOA approvals required; one documented case of multi-month delays and unresponsiveness

Strengths

  • named design and construction leads (Larry, Susan, Greg)
  • same-day or next-day response on questions
  • community updates shared on social media during build
  • Lakewood Ranch showroom for design consultation

Worth knowing

  • Named staff: Larry (design), Susan (office/project coordination), Greg (field/construction), Mike (customer support)
  • Lakewood Ranch showroom available for design consultation
  • License CPC1460712
  • Builds are fast; one review noted completion in weeks vs. typical months
  • Social media updates during construction shared with homeowners

What reviews say by service

Pool Design & Construction
Larry praised for realistic, budget-conscious design; builds complete efficiently with Susan and Greg coordinating, though one multi-month HOA approval failure documented
Custom & Luxury Features
water features, lighting, finishes, and pool automation offered; one review noted customization within budget; design choices praised
Hot Tub Repair Service
integrated spas mentioned on website; no detailed review evidence
Deck Builder
handrail/deck work completed quickly and to spec; limited evidence from one retrofit review
Pool Repair & Equipment
no clear review evidence

How it compares

  • Rated 4.7 against a 4.53 average across the 172 swimming pool businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 73
Review volume 52
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
0
3
0
2
0
1
1

Common questions

Do you offer a showroom to discuss pool designs?
Yes. Infinity Custom Pools operates a Lakewood Ranch showroom where you can explore options and consult with their design team (Larry) in person.
How fast can you complete a pool build?
One reviewer noted construction in just weeks from start to finish, though timeline varies by project scope and permitting. Susan coordinates the schedule and provides weekly progress updates.
Will you handle HOA approvals?
The company submits for approval, but one documented case shows a complex multi-month approval failure. Clarify their HOA approval process and timeline guarantees before signing.
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Last updated 2026-08-27