48 low data
Splash Construction
5.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Deck BuilderSwimming Pool ContractorSwimming Pool
Sunset Pools - Southwest Florida Pool Builder
Pool Cleaning & MaintenanceSwimming Pool ContractorPool Decking & HardscapeDeck BuilderPool Design & ConstructionCustom & Luxury FeaturesEmergency & Same-Day ServiceHot Tub Repair ServiceSwimming PoolOutdoor Swimming Pool
- Services
- Pool Cleaning & Maintenance, Swimming Pool Contractor, Pool Decking & Hardscape
- Reviews
- 116
What recent reviews say
Most reviewers praise Sunset Pools for delivering custom pools on time with excellent communication. Contractors Rob (designer), Max (manager), Jason (technician), and office staff Cathy earned consistent mention for responsiveness and professionalism.
One recent review flagged poor communication and rudeness. Across 116 reviews, the company finished projects ahead of schedule, kept costs transparent, and handles warranty repairs promptly. Several customers noted their pools still perform beautifully years after installation.
Praised for
- responsive communication
- schedule adherence
- design customization
- attentive staff
- quality finishes
Watch-outs
- poor communication
- rude staff interaction
skilled-craftsmanshippunctualfair-pricingresponsive-supportcleanup-after-jobwarranty-honoreddesign-creativityattentive-to-detail
Best for: Homeowners wanting custom pool design with transparent timelines and responsive project management.
Think twice if: One recent complaint cited poor communication and rude staff; check references on current team if communication matters most to you.
Strengths
- custom design with 3D renderings
- schedule transparency and adherence
- staff continuity from sales through completion
- fair pricing vs. competitor bids
Worth knowing
- Rob Stowers (Sales Manager) provides 3D design drawings
- Max Esposito (General Manager) manages construction and stays on-site
- Jason (Technician) handles repairs and equipment service
- Cathy (Office) manages scheduling and warranty coordination
- Projects typically complete in 8-14 weeks
- Company honors warranty repairs outside warranty period
- State Certified Residential & Commercial Pool/Spa Contractors (License CPC1456916)
- 25 years operating history claimed
What reviews say by service
- Pool Design & Construction
- Rob provides custom 3D renderings; projects finish ahead of schedule with transparent costs.
- Pool Decking & Hardscape
- Leathered marble and custom paver options offered; reviewers praise creative alternatives to standard options.
- Hot Tub Repair Service
- Jason handles equipment repairs and recalibration on schedule; positive follow-up service noted.
- Custom & Luxury Features
- Infinity pools and luxury customization mentioned on website; reviewers cite attention to specific design preferences.
- Pool Cleaning & Maintenance
- Limited review evidence; warranty repairs and ongoing support mentioned but maintenance details sparse.
- Pool Repair & Equipment
- Jason responds within days for equipment issues; recalibration and repairs completed with detailed customer education.
How it compares
- Rated 4.9 against a 4.49 average across the 178 swimming pool businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How we scored this
Scoring Method Star rating 89
Review volume 90
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
110
4
2
3
1
2
0
1
3
Common questions
- How long does a new pool typically take to build?
- Reviewers report projects completing in 8-14 weeks, often ahead of schedule. Sunset provides a detailed date schedule for each construction phase upfront.
- What happens if there's a problem after the pool is installed?
- Multiple reviews confirm the company honors warranty repairs and will service equipment beyond the warranty period at no charge if it's a defect.
- Can Sunset customize the pool design to my preference?
- Yes. Rob (Sales Manager) produces 3D renderings of custom designs. Reviewers cite custom marble decking and design palettes tailored to their specifications.
Similar swimming pool contractors nearby
73
Infinity Custom Pools, Inc.
4.7(12)✓ Google-verified
Most customers report excellent service from start to finish: teams call back same day, named staff like Susan and Greg solve problems quickly, and the finished pools earn consistent praise. One significant complaint details a project that stalled over HOA approval for months, leading to dispute over a $10,400 deposit when the customer withdrew.
Deck BuilderCustom & Luxury FeaturesPool Design & Construction
84
Siesta Pebble Inc
4.8(79)✓ Google-verified
Siesta Pebble's pool renovations and finishes earn consistent praise for quality craftsmanship and smooth project execution. Staff, particularly consultant Kali, earn high marks for responsiveness and attention throughout. The team typically completes jobs in weeks rather than months, cleans as they go, and stays within budget. Two rare one-star reviews cite unprofessional conduct, though one centers on a vehicle incident handled poorly by an owner rather than core services. Their Pebble finishes (PebbleSheen, PebbleTec, PebbleBrilliance) and lanai remodeling are standout strengths. Licensed and certified in multiple surfaces and installer programs, they handle everything from surface prep to equipment packages and decorative features like mosaic tile and water features. Many reviewers note that competitors acknowledge the superior quality of their work.
Pool Remodeling & RenovationDeck BuilderPool Design & Construction