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Sweetwater Pool Service

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 157 Google reviews · How we rank ›

4.7(157) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Pool Repair & EquipmentCustom & Luxury FeaturesSwimming PoolPool Design & ConstructionSwimming Pool ContractorPool Remodeling & RenovationPool Decking & HardscapeDeck BuilderEmergency & Same-Day ServicePool Cleaning & MaintenanceHot Tub Repair ServiceOutdoor Swimming Pool
Sweetwater Pool Service
Services
Pool Repair & Equipment, Custom & Luxury Features, Swimming Pool
Reviews
157
Compare: Edgewater Pools & Spas vs Sweetwater Pool Service: which is better for remodeling?

What recent reviews say

Most customers stay loyal for years, praising Sweetwater's technicians for thorough problem-solving, honest equipment advice, and transparency during renovations. Staff like Chris, Jacob, Jorge, and Ken consistently earn recognition for showing up on time, explaining work clearly, and catching issues other companies missed, all at prices reviewers found lower than alternatives.

The company handles everything from weekly maintenance to major resurfacing and leak repairs without cutting corners. Even after jobs finish, they follow up to ensure equipment works correctly and customers understand how to care for their pools. Customers explicitly recommend them to new pool owners and trust them enough to delegate multiple service types.

Praised for
  • skilled technicians (especially Chris and Jacob)
  • fast and efficient work
  • clear communication and education of customers
  • fair pricing relative to competitors
  • reliable long-term service
  • attention to detail and follow-through
skilled-craftsmanshippunctualfair-pricingresponsive-supportcleanup-after-jobreliable-schedulingattentive-to-detail
Best for: Homeowners seeking a single trusted contractor for maintenance and major renovations, especially those new to pool ownership.

Strengths

  • Long-term staff expertise and personal service continuity
  • Fair pricing consistently lower than competitors
  • Proactive follow-up and education on equipment care
  • Skilled leak detection and complex repairs

Worth knowing

  • Chris repeatedly praised for heater installation, equipment upgrades, and customer education
  • Jacob recognized for responsiveness, follow-through, and attention to detail during major work
  • Jorge noted for consistent weekly maintenance quality
  • Ken leads resurfacing projects
  • One customer relationship spanning 15-20 years with the company
  • Recent resurfacing with Diamond Brite Blue Quartz finish completed in one week for a large pool plus hot tub
  • Technicians catch and correct problems left by previous contractors

What reviews say by service

Pool Cleaning & Maintenance
Consistent quality; customers describe water always looking great and thorough weekly checks.
Pool Repair & Equipment
Fast, correctly diagnosed repairs; customers report fair pricing and reliable installation of filters, heaters, pumps, and equipment changes.
Pool Remodeling & Renovation
Professional resurfacing and tile work; customers praised on-time delivery, excellent finishes, and discovery of hidden damage from prior work.
Pool Design & Construction
Limited review evidence; one customer mentioned pool resurfacing and leak repairs but not new construction specifics.
Custom & Luxury Features
Pool lighting repair and fountain service mentioned; handled efficiently and affordably.
Hot Tub Repair Service
One customer reported hot tub maintenance as part of large resurfacing project completed in one week.

How it compares

  • Rated 4.7 against a 4.52 average across the 118 pool repair & equipment businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 78
Review volume 95
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30

Rating breakdown

5
142
4
2
3
0
2
3
1
10

Common questions

Who are the technicians customers mention most?
Chris is named most frequently for equipment installation and repairs; Jacob for complex projects and follow-through; Jorge for consistent weekly maintenance; Ken leads resurfacing work.
How much cheaper is Sweetwater than other pool companies?
One customer received six competing quotes and rated Sweetwater 'the best by far.' Another described pricing as 'much less than my previous provider.' A third called them 'one of the cheapest but most impressive companies' they've worked with.
Do they keep caring for the pool after a renovation is done?
Yes. After major resurfacing work, they return to check water conditions for about a month and continue weekly maintenance service if requested.
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Caribbean Pools, Inc.
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Brandon, the primary technician, consistently earns praise for diagnosing equipment problems quickly and handling warranty repairs at no cost. Customers value his clear explanations of what is being fixed and why, plus his readiness to answer questions about their pool systems. Caribbean Pools handles salt cells, pumps, filters, heaters, automation systems, and deck lighting. Their website lists service areas spanning Southwest Florida from the Caloosahatchee River to Marco Island and the Bahamas. No negative feedback appeared in recent reviews.

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Last updated 2026-08-27