How quickly do they respond to service calls?

One customer reported a technician arrived within 2 hours of calling for same-day inspection and treatment. Weekly maintenance customers are served on regular schedule.

Do they send updates on construction projects?

Yes. During a remote build, the business sent regular progress photos and answered questions promptly.

How long have owners typically stayed with Stylish Pools?

Multiple customers report 6-9 years of continuous service; several have followed the owner Nick to different homes when relocating.

Stylish Pool and Spa

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 56 Google reviews · How we rank ›

4.7(56) 75 composite score See reviews on Google ✓ Google-verified

Custom & Luxury FeaturesPool Decking & HardscapeDeck BuilderPool Cleaning & MaintenancePool Design & ConstructionEmergency & Same-Day ServicePool Repair & EquipmentSwimming Pool ContractorPool Remodeling & RenovationHot Tub Repair ServiceSwimming PoolOutdoor Swimming Pool

Services: Custom & Luxury Features, Pool Decking & Hardscape, Deck Builder
Reviews: 56

What recent reviews say

Most pool owners in Naples rely on Stylish Pools for weekly upkeep and stick with them for years, praising staff by name and noting consistently clean water. The owner Nick and office manager Ana lead a team that responds within hours, sends progress photos, and explains repairs plainly without upsell pressure.

Yet two recent one-star reviews flag serious gaps: a newly built pool (2022) went cloudy under their maintenance despite paid service, and a construction project ran 15 months over schedule with missed deadlines and lawyer involvement. These mirror frustrations about responsiveness after payment and accountability when problems emerge.

Praised for

attentive staff and personal touch
reliable weekly maintenance
knowledgeable, honest guidance
fast response and communication
quality craftsmanship on major projects

Watch-outs

delayed pool construction timelines
inadequate maintenance despite ongoing service
poor resolution to complaints
tile damage and quality concerns

skilled-craftsmanshipresponsive-supportpunctualfair-pricingreliable-schedulingquality-materialsmissed-deadlinesunresponsive-after-payment

Best for: Seasonal residents and busy homeowners seeking reliable weekly upkeep and equipment repairs without excessive upsell.

Think twice if: Major construction projects have experienced month-long delays and timeline slippage; escalation to lawyers has been needed to complete builds on schedule.

Strengths

Staff available same-day; responsive on weekends
Owner Nick personally consults on large projects
Weekly maintenance crews keep pools consistently clear
Honest equipment upgrades rather than unnecessary upsells

Worth knowing

Owner Nick available for consultations and equipment decisions
Office manager Ana greets and coordinates calls
Service technicians named: Dixon, Isaac, and Nikola
Sends weekly progress photos and communicates every step on builds
Weekly maintenance crew never misses scheduled service days
Equipment replacement handled transparently; owner explains mend-versus-replace calls

What reviews say by service

Pool Cleaning & Maintenance: Most owners report consistently clean, clear water and reliable weekly visits; one recent complaint of cloudy water despite paid service.
Pool Repair & Equipment: Owner Nick earns trust over years by explaining failures honestly and avoiding unnecessary upgrades.
Pool Design & Construction: Praised for attention to detail and remote project management (progress photos, clear updates); one major project delayed 15 months with missed deadlines.
Emergency & Same-Day Service: One reviewer reports technician arrived within 2 hours to inspect and treat pool same day.
Pool Remodeling & Renovation: Praised for finishing work promptly and staying on budget; one finished product (2022) later complained of accelerated tile degradation.
Hot Tub Repair Service: Website claims spa builds; no specific review evidence.

How it compares

Rated 4.7 against a 4.52 average across the 114 pool repair & equipment businesses listed here.
Has more Google reviews than 79% of the businesses in this directory.

How we scored this

Scoring Method

Star rating 76

Review volume 76

Review recency 100

Review sentiment 64

Profile completeness 75

Verification 30

Rating breakdown

Common questions

How quickly do they respond to service calls?: One customer reported a technician arrived within 2 hours of calling for same-day inspection and treatment. Weekly maintenance customers are served on regular schedule.
Do they send updates on construction projects?: Yes. During a remote build, the business sent regular progress photos and answered questions promptly.
How long have owners typically stayed with Stylish Pools?: Multiple customers report 6-9 years of continuous service; several have followed the owner Nick to different homes when relocating.

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