44 low data
Top Water Pools
5.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Custom & Luxury FeaturesDeck BuilderPool Design & Construction
Jackson Pools, inc. - Naples
Custom & Luxury FeaturesDeck BuilderPool Design & ConstructionSwimming Pool ContractorSwimming PoolOutdoor Swimming Pool
- Services
- Custom & Luxury Features, Deck Builder, Pool Design & Construction
- Reviews
- 3
What recent reviews say
Reviewers describe a smooth build from initial design through completion, with two named contacts (Kermit and Chris in sales, Coopertino as project manager) staying in constant contact and solving problems on the spot. Families report their teams show care and attention to detail, and kept projects on track through budget constraints.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- responsive and available staff
- transparent budgeting and alternatives
- hands-on project oversight
- quality workmanship and pride in work
responsive-supportskilled-craftsmanshipattentive-to-detailfair-pricing
Best for: Families and homeowners wanting a custom pool with consistent communication and flexibility on scope and budget.
Strengths
- 40 years operating
- named project managers stay involved throughout build
- flexible budgeting and design changes
- licensed and NSPI/APSP affiliated
Worth knowing
- Kermit and Chris handle sales and design; Coopertino serves as project manager
- Staff visit actively during construction (described as every other day)
- Team addresses issues immediately when they arise
- Work within client budgets and accommodate design additions or removals
What reviews say by service
- Pool Design & Construction
- Reviewer watched build process closely; team called methodical and careful with visible pride in work.
- Custom & Luxury Features
- Website lists waterfalls, rockscapes, and fountains; reviews do not detail these specifically.
How it compares
- Rated 5 against a 4.49 average across the 178 swimming pool businesses listed here.
- Has more Google reviews than 24% of the businesses in this directory.
How we scored this
Scoring Method Star rating 70
Review volume 26
Review recency 100
Review sentiment 65
Profile completeness 100
Verification 30
Rating breakdown
5
3
4
0
3
0
2
0
1
0
Common questions
- Do they work with tight budgets?
- Yes. Reviews show sales staff (Chris and Kermit) help find alternatives and add or remove features to fit client budgets.
- How often are project updates provided?
- Actively. One reviewer noted project management visits every other day and keeps homeowners informed on progress.
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Rebecca answers calls and emails within hours and coordinates fast installation; Stephan brings 20+ years of pool equipment expertise and walks homeowners through setup, cleanup, and troubleshooting. The core team earns trust by showing up on time, explaining what they're doing, and going beyond the job scope. Friction surfaces around office administration: one customer felt blamed for a repair outside their scope, another reports a two-year dispute over missing invoices and a heater that never worked, raising questions about record-keeping and post-sale accountability. Most jobs wrap in one to two days. Heater swaps, new installations, and emergency weekend calls all arrive at similar speed. Stephan in particular gets named praise for knowledge and honesty across dozens of reviews spanning a year. Rebecca's constant communication during and after jobs stands out as unusual. The business claims 20+ years' experience and lists Naples through Cape Coral as service areas.
Custom & Luxury FeaturesDeck BuilderEmergency & Same-Day Service
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Stylish Pool and Spa
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Most pool owners in Naples rely on Stylish Pools for weekly upkeep and stick with them for years, praising staff by name and noting consistently clean water. The owner Nick and office manager Ana lead a team that responds within hours, sends progress photos, and explains repairs plainly without upsell pressure. Yet two recent one-star reviews flag serious gaps: a newly built pool (2022) went cloudy under their maintenance despite paid service, and a construction project ran 15 months over schedule with missed deadlines and lawyer involvement. These mirror frustrations about responsiveness after payment and accountability when problems emerge.
Custom & Luxury FeaturesPool Decking & HardscapeDeck Builder