Two five-star reviews praise Rum Row Pools for custom pool work in North Naples. Clients highlight the team's knowledge, on-time scheduling, and unwillingness to cut corners. Mike and Miles earned particular mention for responsiveness and thoughtful design that held up over years.
Based on limited recent reviews, so treat this as low-confidence.
One recent customer praised the staff and unpressured sales approach, with delivery described as smooth. Evidence is limited to a single five-star review.
Pinnacle delivers attractive pools with engaged designers like Mallory and project supervisors like Leonel who stay responsive during construction. Once the build finishes and bills are paid, reviewers struggle: warranty claims go unanswered, scheduled service visits don't happen, and staff stop returning calls. The split is stark: those mid-project praise crews and communication; those seeking post-sale help report being ghosted for weeks or longer.
Review evidence is limited. Their website lists credentials including ASLA and IIDA certifications, and claims to serve Naples. No customer review text available to assess service quality or specific outcomes.
Last updated 2026-07-27