
Pinnacle USA, Inc.
Pinnacle delivers attractive pools with engaged designers like Mallory and project supervisors like Leonel who stay responsive during construction. Once the build finishes and bills are paid, reviewers struggle: warranty claims go unanswered, scheduled service visits don't happen, and staff stop returning calls. The split is stark: those mid-project praise crews and communication; those seeking post-sale help report being ghosted for weeks or longer.
