Pool Troopers earns strong marks for fast turnaround on emergency calls and straightforward pool maintenance. Technicians like Sara and Edwardo consistently earn praise for their skill and customer rapport, with filter cleaning and heater installations handled at rates customers find fair.
Two completed pool builds in Naples earned perfect five-star ratings, with reviewers praising punctuality, material quality, and communication. Both projects finished on or ahead of schedule with organized crews and high-caliber finishes.
Pinnacle delivers strong construction work and design, with standout staff like Amber, Mallory, and Leonel earning consistent praise during active projects. Once jobs finish and issues arise, the company becomes difficult to reach, misses appointments without notice, and resists warranty claims. Reviewers report repeated no-shows, unreturned calls, and hostile customer service on the phone, creating a pattern of excellent front-end experience followed by abandonment.
Reviewers consistently report on-time arrivals and thorough work. Limited review detail, but pricing and friendliness earn repeated mention.
Last updated 2026-08-27