Two completed pool builds in Naples earned perfect five-star ratings, with reviewers praising punctuality, material quality, and communication. Both projects finished on or ahead of schedule with organized crews and high-caliber finishes.
Based on limited recent reviews, so treat this as low-confidence.
Pool Troopers earns strong marks for fast turnaround on emergency calls and straightforward pool maintenance. Technicians like Sara and Edwardo consistently earn praise for their skill and customer rapport, with filter cleaning and heater installations handled at rates customers find fair.
Reviewers consistently report on-time arrivals and thorough work. Limited review detail, but pricing and friendliness earn repeated mention.
Pinnacle delivers attractive pools with engaged designers like Mallory and project supervisors like Leonel who stay responsive during construction. Once the build finishes and bills are paid, reviewers struggle: warranty claims go unanswered, scheduled service visits don't happen, and staff stop returning calls. The split is stark: those mid-project praise crews and communication; those seeking post-sale help report being ghosted for weeks or longer.
Last updated 2026-07-27