Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Phoenix Pools earns 4.7 stars largely on skilled fiberglass pool work and long-term customer loyalty. One recent complaint about delayed salt system warranty repair and poor follow-up after a major hurricane-recovery project signals a service gap when handling ongoing customer needs post-sale.
Many customers stay for years because of skilled technicians like David and Alex who respond quickly and catch problems early. However, service dips unexpectedly, ownership is dismissive when complaints arise, and some drivers show little regard for neighborhood safety or property care.
Strong technical skill shows in complex repairs, but reports of inadequate chemical treatment and unprofessional staff behavior undercut confidence. Limited review evidence overall.
Last updated 2026-07-27