Aragon Pools & Spas
Aragon's strongest asset is staff: Dayne Russell and Leonel earn repeated praise for patient guidance, quick responses, and genuine care during and long after installation. Pool construction quality and design work consistently impress. The friction point is durability and warranty boundaries. Several owners report sunken pavers, cracked tiles, and equipment failures within 2-4 years, and describe warranty denials or dismissive management when seeking repairs-a sharp contrast to the cheerful service during the sales cycle. A buyer willing to accept warranty limits and comfortable calling Dayne for ongoing support will likely feel valued. One who discovers structural problems and expects proactive accountability may find the company changes tone. First-time pool owners especially praise the education and responsiveness; those with defects report feeling abandoned once paperwork said "out of warranty."
