Naples Pool Contractor Guide
Menu

Aragon Pools & Spas

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 82 Google reviews · How we rank ›

3.7(82) 64 composite score See reviews on Google
Pool Repair & EquipmentCustom & Luxury FeaturesSwimming PoolPool Design & ConstructionSwimming Pool ContractorPool Remodeling & RenovationDeck BuilderEmergency & Same-Day ServicePool Cleaning & MaintenanceHot Tub Repair ServiceOutdoor Swimming PoolPool Decking & Hardscape
Aragon Pools & Spas
Services
Pool Repair & Equipment, Custom & Luxury Features, Swimming Pool
Reviews
82

What recent reviews say

Five-star reviews repeatedly praise Dayne Russell and the design team for attentive, fast communication and solving problems with genuine care. Installation quality and pool construction draw consistent approval. However, a meaningful cluster of one-star and two-star reviews report sunken pavers within two years, refused warranty claims just past expiration, and disputes over durability expectations. The split between glowing loyalty and frustration over hardscape durability and warranty boundaries defines the experience.

Strength lies in relationship-driven service post-installation and design consultation. Concern centers on deck and patio longevity, whether warranty terms match product lifespan, and whether the business stands behind work when problems emerge soon after expiration dates. Staff like Dayne, Leonel, and Oscar earn individual praise; George and other managers appear in complaints about indifference to defects.

Praised for
  • account staff responsiveness and follow-up
  • craftsmanship and pool quality
  • helpful design process
  • strong post-sale and warranty service
  • knowledgeable and patient staff
Watch-outs
  • pavement settling and installation defects
  • warranty boundary inflexibility
  • inconsistent service quality across teams
skilled-craftsmanshipresponsive-supportreliable-schedulingquality-materialspoor-communicationwarranty-honoredattentive-to-detail
Best for: Homeowners in builder communities who value responsive account management and design guidance for first-time pool owners.
Think twice if: Expect firm warranty boundaries after expiration; deck/paver durability expectations differ between customer and company; some report settlement within 2 years.

Strengths

  • Named account staff (Dayne Russell) known for fast, caring follow-up
  • Design consultation praised for patience and first-owner guidance
  • Responsive to calls and equipment troubleshooting
  • Quality pool and cage construction, including storm durability

Worth knowing

  • Dayne Russell named repeatedly for post-sale account management and problem-solving
  • Leonel praised for patient design consultation
  • Oscar mentioned for after-sale service
  • George cited for poor warranty claim attitude
  • Pool installations completed for DiVosta in Babcock Ranch development
  • Customer reported pool cage withstood Hurricanes Ian, Helene, and Milton without damage

What reviews say by service

Pool Design & Construction
Design praised for patience and first-owner guidance; installation quality strong overall, though some report pavement settling within 2 years
Pool Cleaning & Maintenance
One customer noted cleaning service was not five-star and switched to another provider
Hot Tub Repair Service
Technician helped diagnose out-of-warranty hot tub heating issue and arranged same-day fix; LED light replacement denied after warranty expiration despite short lifespan claim
Pool Repair & Equipment
Equipment troubleshooting responsive and resolved quickly; one customer praised walk-through of heater and pump settings within 5 minutes
Pool Decking & Hardscape
Significant complaints about pavers sinking within 2 years; one customer reported 7 replacement items and half of pavers severely sunken; another reported sunken overflow valve area within 2 years

How it compares

  • Rated 3.7 against a 4.53 average across the 172 swimming pool businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 26
Review volume 83
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
3
3
2
2
4
1
21

Common questions

How fast do they typically respond to service calls?
Multiple reviews report calls returned within an hour. Account representative Dayne Russell is noted for answering calls immediately and resolving issues within 5 minutes.
Do they help first-time pool owners?
Yes. Reviews highlight Leonel and Dayne for patient, knowledgeable guidance on pool, tile, and deck choices, plus ongoing education on equipment and settings.
What areas of Naples do they serve?
They serve Naples, FL. Reviews mention pools built in Central Naples and the Babcock Ranch development.

Similar swimming pool contractors nearby

Pools by Wyatt
84

Pools by Wyatt

4.9(38)✓ Google-verified

Wyatt delivers what most Naples pool builders promise but rarely execute: site visits before quoting, accessible pricing, and crews on-site daily rather than scattered weeks apart. One reviewer waited nearly a year post-completion before raising this review, noting no defects despite heavy use and Florida hurricanes; another had Wyatt fix a blown pump with no fuss after the original build was done. Families feel they got resort-quality work (sun shelves, water feature walls, infinity edges, spas) at fair cost, and the owner answers calls and texts himself. Most striking is the comparison reviewers volunteer: neighbors' pools sat as rain-filled pits for months; this company's jobs were "considerably streamlined," finishing in roughly a third the time. Renovation clients say transformations from dated to resort-like. Condo associations praise on-time, on-budget delivery. Staff (including Wyatt and Lynette) visit properties in person, walk the land, adjust renderings before committing, and follow up post-completion. Wyatt himself earned mention for weekend work to meet timeline requests and coordinating warranty repairs when equipment failed.

Pool Repair & EquipmentCustom & Luxury FeaturesPool Design & Construction
Finishing By Theodore Ent Inc
54 low data

Finishing By Theodore Ent Inc

3.7(18)

Work quality is strong when completed, but chronic delays, no-shows, and communication breakdowns plague most jobs. Clients report waiting months past promised dates, unanswered calls, and minimal guidance on pool maintenance afterward. Pricing beats the market, yet the operational issues frustrate even satisfied customers enough to warn against hiring them.

Custom & Luxury FeaturesPool Design & ConstructionSwimming Pool Contractor
Naples Pool Service
89

Naples Pool Service

4.7(226)✓ Google-verified

Naples Pool Service delivers dependable, rapid response across maintenance and repairs. Reviewers consistently praise named technicians like Michael, Daniel, Johnny, and Yankiel for showing up fast (often same-day), explaining problems clearly with options, and completing work correctly the first time. The team handles routine upkeep and urgent fixes with equal professionalism. Water chemistry overhauls, filter replacements, pump repairs, pool deck work, and emergency troubleshooting all earn high marks. Communication via email and text keeps customers informed, and staff go noticeably out of their way to satisfy-from rescuing a dog who fell in to fixing follow-up issues at no charge.

Pool Repair & EquipmentCustom & Luxury FeaturesSwimming Pool

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-27