Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Five recent reviews praise quick service, skilled resurfacing, and owner Rob's perfectionism. Two older complaints cite missed appointments and rude phone handling. Evidence is mixed but recent work quality is strong.
Wyatt's team consistently delivers custom pools that exceed buyer expectations, with every recent reviewer highlighting design quality, professionalism, and post-install support. Customers praise responsiveness to equipment issues, transparent communication during build phases, and a reputation for finishing projects on time and on budget-even complex renovations with permits and structural changes across Naples and vacation home markets. The business earns trust through Wyatt's hands-on leadership and named staff like Lynette, alongside warranty service that doesn't hesitate to solve problems months or years after completion. Reviewers who initially hired other builders regretted the choice and switched to Pools by Wyatt for second projects, citing superior workmanship and reliability.
Aragon's strongest asset is staff: Dayne Russell and Leonel earn repeated praise for patient guidance, quick responses, and genuine care during and long after installation. Pool construction quality and design work consistently impress. The friction point is durability and warranty boundaries. Several owners report sunken pavers, cracked tiles, and equipment failures within 2-4 years, and describe warranty denials or dismissive management when seeking repairs-a sharp contrast to the cheerful service during the sales cycle. A buyer willing to accept warranty limits and comfortable calling Dayne for ongoing support will likely feel valued. One who discovers structural problems and expects proactive accountability may find the company changes tone. First-time pool owners especially praise the education and responsiveness; those with defects report feeling abandoned once paperwork said "out of warranty."
Last updated 2026-07-27