Naples Pool Contractor Guide
Menu
Request a quote

Pool Cleaners Express

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 56 Google reviews · How we rank ›

4.6(56) 67 low data composite score See reviews on Google ✓ Google-verified
Pool Cleaning & MaintenanceSwimming Pool ContractorPool Repair & EquipmentPool Design & ConstructionEmergency & Same-Day ServiceHot Tub Repair ServiceSwimming PoolOutdoor Swimming Pool
Pool Cleaners Express
Services
Pool Cleaning & Maintenance, Swimming Pool Contractor, Pool Repair & Equipment
Reviews
56

What recent reviews say

Pool Cleaners Express delivers consistent weekly cleaning for most customers, with strong five-star reviews praising Fernando and team responsiveness. However, negative reviews reveal recurring gaps: language barriers with some technicians, slow or dismissive management responses to complaints, and occasional missed appointments or incomplete work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • reliable scheduling
  • thorough cleaning and maintenance
  • responsive staff and communication
  • reasonable pricing
Watch-outs
  • technician language barrier
  • inconsistent quality between visits
  • unresponsive management during disputes
  • missed appointments
punctualresponsive-supportfair-pricingpoor-communicationunresponsive-after-payment
Best for: homeowners seeking reliable weekly pool maintenance with established technicians.
Think twice if: some technicians have limited English, and management response to disputes has been slow or dismissive in past cases.

Strengths

  • Fernando and experienced technicians praised for thorough work
  • weekly photo reports and job updates sent to customers
  • reasonable pricing compared to competitors

Worth knowing

  • Fernando named as preferred technician, praised for thoroughness and attentiveness across multiple reviews
  • weekly photo and job report sent to customers
  • routine filter cleaning sometimes missed, leading to heater errors
  • one-time overcharge for pool service continued after cancellation without refund

What reviews say by service

Pool Cleaning & Maintenance
Most customers report pools stay sparkling with weekly visits; one technician added unnecessary chemicals and skipped filter inspection.
Pool Repair & Equipment
Mixed results; one customer's heater error code persisted for three weeks despite multiple calls.
Emergency & Same-Day Service
One customer reported technician never arrived after scheduling.

How it compares

  • Rated 4.6 against a 4.49 average across the 178 swimming pool businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 71
Review volume 76
Review recency 76
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
49
4
1
3
0
2
1
1
5

Common questions

Do they send updates on pool condition?
Yes, they send a photo and job report each week.
Who is Fernando and will he be my technician?
Fernando is named in multiple reviews as a reliable, thorough technician, but the company does not guarantee technician assignments.
Request a quote

Similar swimming pool contractors nearby

Empire State Pool Service, LLC
55 low data

Empire State Pool Service, LLC

3.7(27)✓ Google-verified

Two customer groups emerged. Loyal clients praise quick emergency repairs (hurricane cleanup, pump replacement), responsive texting, and consistent weekly maintenance. Others report serious issues: cancellations ignored with ongoing charges, algae problems blamed on negligence, incomplete jobs with months of non-response, and contentious interactions over quality.

Pool Remodeling & RenovationHot Tub Repair ServicePool Cleaning & Maintenance
View profile
Skipper Pools, Inc.
55 low data

Skipper Pools, Inc.

3.2(16)✓ Google-verified

Skipper Pools delivers strong workmanship and honest pricing when they are responsive, but a sharp split in recent reviews reveals systemic communication breakdown. Multiple customers report unanswered calls, full voicemails, and abandoned projects, while older reviews from engaged clients praise Craig's team for thorough execution and accessibility. The most concerning pattern involves unresolved leaks after completion and warranty disputes.

Pool Cleaning & MaintenancePool Remodeling & RenovationSwimming Pool Contractor
View profile
Ultimate Pool Care & Repair
80

Ultimate Pool Care & Repair

5.0(20)✓ Google-verifiedPublishes prices

Brad and his team deliver consistent five-star service across Fort Myers and Southwest Florida. Owners praise his rapid response to emergencies, transparent explanations of problems, honest pricing, and willingness to stay late or replace equipment at his own cost to keep pools running smoothly.

Pool Cleaning & MaintenancePool Remodeling & RenovationDeck Builder
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-27