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Pool Cleaners Express

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 56 Google reviews · How we rank ›

4.6(56) 67 low data composite score See reviews on Google ✓ Google-verified
Pool Design & ConstructionPool Cleaning & MaintenanceSwimming Pool ContractorEmergency & Same-Day ServicePool Repair & EquipmentHot Tub Repair ServiceDeck BuilderSwimming PoolOutdoor Swimming Pool
Pool Cleaners Express
Services
Pool Design & Construction, Pool Cleaning & Maintenance, Swimming Pool Contractor
Reviews
56

What recent reviews say

Pool Cleaners Express delivers consistent weekly cleaning for most customers, with strong five-star reviews praising Fernando and team responsiveness. However, negative reviews reveal recurring gaps: language barriers with some technicians, slow or dismissive management responses to complaints, and occasional missed appointments or incomplete work.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • reliable scheduling
  • thorough cleaning and maintenance
  • responsive staff and communication
  • reasonable pricing
Watch-outs
  • technician language barrier
  • inconsistent quality between visits
  • unresponsive management during disputes
  • missed appointments
punctualresponsive-supportfair-pricingpoor-communicationunresponsive-after-payment
Best for: homeowners seeking reliable weekly pool maintenance with established technicians.
Think twice if: some technicians have limited English, and management response to disputes has been slow or dismissive in past cases.

Strengths

  • Fernando and experienced technicians praised for thorough work
  • weekly photo reports and job updates sent to customers
  • reasonable pricing compared to competitors

Worth knowing

  • Fernando named as preferred technician, praised for thoroughness and attentiveness across multiple reviews
  • weekly photo and job report sent to customers
  • routine filter cleaning sometimes missed, leading to heater errors
  • one-time overcharge for pool service continued after cancellation without refund

What reviews say by service

Pool Cleaning & Maintenance
Most customers report pools stay sparkling with weekly visits; one technician added unnecessary chemicals and skipped filter inspection.
Pool Repair & Equipment
Mixed results; one customer's heater error code persisted for three weeks despite multiple calls.
Emergency & Same-Day Service
One customer reported technician never arrived after scheduling.

How it compares

  • Rated 4.6 against a 4.53 average across the 172 swimming pool businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 72
Review volume 76
Review recency 71
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
49
4
1
3
0
2
1
1
5

Common questions

Do they send updates on pool condition?
Yes, they send a photo and job report each week.
Who is Fernando and will he be my technician?
Fernando is named in multiple reviews as a reliable, thorough technician, but the company does not guarantee technician assignments.

Similar swimming pool contractors nearby

Ultimate Pool Care & Repair
80

Ultimate Pool Care & Repair

5.0(20)✓ Google-verifiedPublishes prices

Brad and his team deliver consistent five-star service across Fort Myers and Southwest Florida. Owners praise his rapid response to emergencies, transparent explanations of problems, honest pricing, and willingness to stay late or replace equipment at his own cost to keep pools running smoothly.

Custom & Luxury FeaturesPool Cleaning & MaintenanceEmergency & Same-Day Service
Barnes Pools
65 low data

Barnes Pools

4.4(25)✓ Google-verified

Barnes Pools earns strong marks for finished pool quality and team dedication, with repeat customers and referrals praising the final result. However, construction timelines routinely exceed stated estimates by months, and communication lapses at inquiry and post-job stages frustrate some prospects and customers.

Pool Design & ConstructionCustom & Luxury FeaturesSwimming Pool Contractor
D & B Pool Services
55 low data

D & B Pool Services

3.3(4)✓ Google-verified

Half the reviews praise clean pools and quality work; the other half describe being billed for absent service and charging after cancellation. Owner Randy fixes problems directly, but techs operate with minimal oversight and office-tech communication breaks down regularly.

Emergency & Same-Day ServicePool Repair & EquipmentPool Remodeling & Renovation

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Last updated 2026-08-27