Review evidence is limited. Actual Pool operates in Fort Myers and states on their website they handle complete pool renovations, coping, tile, and deck work. Their operating history spans 4 years locally after starting in Brazil.
Based on limited recent reviews, so treat this as low-confidence.
All four recent reviews praise Gulf View Pool Resurfacing for on-time work, skilled resurfacing, and spotless cleanup. Owners highlight fair quotes, clear explanation of options, and standout results on rough or aging pool surfaces.
Customers consistently describe Custom Pools by Design as exceptionally organized, transparent, and quick to complete work. From initial design through the final swim, the team communicates constantly and never misses a deadline. Brady, Thomas, Chris, Cara, Ross, and other named staff are praised individually for professionalism and responsiveness. Projects include pools, spas, decking, screen cages, and hardscape, often finished weeks or months ahead of schedule. The company honors multi-year estimates, provides complimentary post-completion maintenance, and subcontractors themselves rank it as the region's best.
Hugo and Chelsea lead a team known for showing up on time, staying in touch throughout jobs, and delivering polished plaster finishes. They wrap decks, clean oversprays, and work weekends when needed. Two older complaints stand out: one about a worker's loud phone calls early morning, and another regarding the company's practice of sending registered lien-threat letters to all clients regardless of payment status.
Last updated 2026-07-27