Naples Pool Contractor Guide
Menu
Request a quote

Pearl Pools

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 18 Google reviews · How we rank ›

4.2(18) 65 composite score See reviews on Google ✓ Google-verified
Swimming Pool ContractorPool Remodeling & RenovationPool Design & ConstructionDeck BuilderSwimming PoolOutdoor Swimming PoolHot Tub Repair ServicePool Repair & EquipmentPool Decking & HardscapeCustom & Luxury Features
Pearl Pools
Services
Swimming Pool Contractor, Pool Remodeling & Renovation, Pool Design & Construction
Reviews
18

What recent reviews say

Hugo and Chelsea lead a team known for showing up on time, staying in touch throughout jobs, and delivering polished plaster finishes. They wrap decks, clean oversprays, and work weekends when needed. Two older complaints stand out: one about a worker's loud phone calls early morning, and another regarding the company's practice of sending registered lien-threat letters to all clients regardless of payment status.

Praised for
  • responsive communication
  • punctual and reliable
  • professional crew
  • attention to site cleanup
  • skilled plaster work
Watch-outs
  • disruptive job site behavior
  • threatening collection letters sent to all clients
punctualresponsive-supportskilled-craftsmanshipcleanup-after-jobpoor-communication
Best for: pool builders and homeowners wanting reliable plaster and deck work with consistent communication
Think twice if: the company's history of sending registered lien-threat letters to all clients, even after timely payment, created past friction

Strengths

  • Hugo and Chelsea's reputation for follow-through
  • weekend and early-morning availability
  • full job cleanup including overspray
  • five-year client retention with zero issues

Worth knowing

  • Hugo (superintendent) and Chelsea (operations) are the core team praised across multiple jobs
  • work includes plaster spray, acid wash, slate finishes, and marble decks
  • team wraps decks and cleans oversprayed plaster on-site before leaving
  • operate 7am starts and weekend availability
  • company claims 1984 founding and CPC1461299 certification
  • one project took extended time for permits and marble orders but finished to client satisfaction

What reviews say by service

Pool Remodeling & Renovation
plaster and resurfacing praised for quality and professional execution; deck renovation includes wrapping and cleanup
Pool Repair & Equipment
limited direct evidence; website lists equipment upgrades
Pool Design & Construction
work alongside pool builders; praised for coordination with superintendents
Hot Tub Repair Service
website lists spas but no review evidence of this service

How it compares

  • Rated 4.2 against a 4.54 average across the 141 pool remodeling & renovation businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 59
Review volume 56
Review recency 69
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
2
3
0
2
0
1
3

Common questions

Do they work weekends?
Yes; multiple reviews mention weekend and early-morning starts (7am) including Sunday and Monday work.
Who leads the jobs?
Hugo (superintendent) and Chelsea (operations) are the primary contacts praised across projects for communication and reliability.
Do they serve the Naples area?
Their website lists Naples as a service area; they also serve Central Florida, Cape Coral, Gulf Coast, and Greater Atlanta.
Request a quote

Similar swimming pool contractors nearby

Custom Pools by Design
87

Custom Pools by Design

4.8(86)✓ Google-verified

Customers consistently describe Custom Pools by Design as exceptionally organized, transparent, and quick to complete work. From initial design through the final swim, the team communicates constantly and never misses a deadline. Brady, Thomas, Chris, Cara, Ross, and other named staff are praised individually for professionalism and responsiveness. Projects include pools, spas, decking, screen cages, and hardscape, often finished weeks or months ahead of schedule. The company honors multi-year estimates, provides complimentary post-completion maintenance, and subcontractors themselves rank it as the region's best.

Pool Design & ConstructionCustom & Luxury FeaturesPool Cleaning & Maintenance
View profile
Thaylon's Pools
26 low data

Thaylon's Pools

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Pool Design & ConstructionSwimming Pool ContractorSwimming Pool
View profile
Infinite Pool Finishes - Pool Resurfacing & Renovation
80

Infinite Pool Finishes - Pool Resurfacing & Renovation

4.3(75)✓ Google-verified

Reviewers consistently praise Rolon and his team for turning around problem pools and delivering polish that feels like new construction. What sets them apart: the owner shows up, listens to design ideas, finishes on schedule without cutting corners, and comes back to handle minor issues the next day. Customers note clean job sites, skilled tile and paver work, and a rare contractor who actually does what he says he will.

Pool Design & ConstructionCustom & Luxury FeaturesPool Cleaning & Maintenance
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-27