22 low data
Michael Carsons Pool Services
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Swimming Pool ContractorPool Design & ConstructionDeck Builder
Tropical Pools & Screens,LLC
Pool Design & ConstructionCustom & Luxury FeaturesPool Cleaning & MaintenanceSwimming Pool ContractorEmergency & Same-Day ServiceOutdoor Swimming PoolPool Remodeling & RenovationHot Tub Repair ServiceDeck BuilderPool Decking & HardscapeSwimming Pool
- Services
- Pool Design & Construction, Custom & Luxury Features, Pool Cleaning & Maintenance
- Reviews
- 42
What recent reviews say
Tropical Pools & Screens earns strong marks for design expertise, team professionalism, and daily site care from most reviewers. Named staff (Helen, Karla, Bruno, Raydel) consistently praised for knowledge and responsiveness. One complaint flagged a year-long timeline and unresolved inspection; one recent visit found the business closed during posted hours.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- professional knowledgeable staff
- responsive communication throughout project
- meticulous site cleanup and daily work ethic
- owner oversight and quality commitment
- handles permits and logistics well
Watch-outs
- extended timelines relative to estimates
- project completion and inspection delays
skilled-craftsmanshipquality-materialsresponsive-supportcleanup-after-jobattentive-to-detailpermit-knowledge
Best for: Homeowners seeking full-service pool design with active owner involvement and daily site management.
Think twice if: Projects that cannot tolerate extended timelines; one review cited a year-long build with unresolved final inspection.
Strengths
- named staff expertise (Helen, Karla, Bruno, Raydel praised by name)
- daily site cleanup and owner oversight
- full-scope support (permits, drainage, neighbors, county coordination)
- fiberglass and concrete pool options
Worth knowing
- Helen, Karla, Bruno, Raydel named as key team members
- Owner present on site daily during construction
- Site cleanup performed every day
- Supports fiberglass and concrete pool materials
- Manages permits, utilities, drainage, neighbor coordination, county communication
- Technician Stephen noted for paver sealing and brick cleaning work
What reviews say by service
- Pool Design & Construction
- Sales team skilled at design options; project team managed complex permits and site logistics well
- Pool Remodeling & Renovation
- Positive experience with complete pool rebuild and second-time client return
- Pool Decking & Hardscape
- Paver cleaning and sealing praised for durability and aesthetic quality
- Custom & Luxury Features
- Customers reported confident design process and resilience through installation challenges
How it compares
- Rated 4.7 against a 4.53 average across the 172 swimming pool businesses listed here.
- Has more Google reviews than 72% of the businesses in this directory.
How we scored this
Scoring Method Star rating 76
Review volume 71
Review recency 100
Review sentiment 60
Profile completeness 100
Verification 30
Rating breakdown
5
38
4
0
3
0
2
2
1
2
Common questions
- Do they help with pool design choices?
- Yes, their sales team walks through options like fiberglass vs. concrete and customizes around site conditions, permits, and drainage.
- What does the construction process include?
- Design, permit coordination with county, site preparation, daily cleanup, owner oversight, and communication with neighbors and utilities.
- Do they offer paver or hardscape sealing?
- Yes, they perform brick paver cleaning and sealing work; one review noted significant improvement after rain and humidity.
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