Naples Pool Contractor Guide
Menu
Request a quote

Spiro Custom Pools

Updated 2026-08-27 · 8,914 reviewed · 200 listed · Scored from 154 Google reviews · How we rank ›

4.5(154) 80 composite score See reviews on Google ✓ Google-verified
Pool Design & ConstructionCustom & Luxury FeaturesPool Cleaning & MaintenanceSwimming Pool ContractorEmergency & Same-Day ServicePool Repair & EquipmentPool Remodeling & RenovationHot Tub Repair ServiceDeck BuilderSwimming PoolOutdoor Swimming Pool
Spiro Custom Pools
Services
Pool Design & Construction, Custom & Luxury Features, Pool Cleaning & Maintenance
Reviews
154

What recent reviews say

Jeff and his team excel at pool design, build, and maintenance, with reviewers consistently praising attentiveness to detail and hands-on ownership. When Jeff personally manages projects, work moves fast and expectations are exceeded. However, some customers report missed appointments without notice, maintenance duties skipped, and billing disputes that went unresolved for months.

Quality of built pools is high, finishes are professional, and pricing is described as fair. The company holds multiple state certifications and serves Fort Myers through Collier County. Staff turnover and communication breakdowns emerge as concerns, especially when leadership is less involved, and one reviewer documented over 2000 dollars in unauthorized charges with poor response to escalation.

Praised for
  • owner involvement and responsiveness
  • skilled design and construction work
  • detailed communication and follow-up
  • competitive pricing without upsells
  • strong maintenance and post-build support
Watch-outs
  • missed appointments and no-show follow-up
  • staff communication gaps during execution
  • unauthorized billing and unresponsive complaint handling
  • maintenance agreement failures and neglected tasks
skilled-craftsmanshipdesign-creativityresponsive-supportfair-pricingpunctualattentive-to-detailmissed-deadlinespoor-communicationunresponsive-after-payment
Best for: Homeowners and commercial operators seeking custom pool design and build with owner involvement and follow-through.
Think twice if: Missed appointments, staff communication gaps, and billing disputes have occurred; escalation to ownership may be necessary for issue resolution.

Strengths

  • Owner Jeff personally oversees critical milestones and problem resolution
  • Multiple state certifications including commercial and residential contractor licenses
  • Competitive pricing with transparent, no-surprise approach
  • Detailed post-service reports and ongoing maintenance partnerships

Worth knowing

  • Owner Jeff Spiro personally approves construction milestones and manages problem resolution
  • Staff include Courtney Spiro (Owner, CFO), Sarah Talcott (Operations Manager)
  • Commercial clients receive detailed service reports after each visit
  • Company holds certifications: CPC1458965 (Commercial), CPC1458562 (Service), CPC1458672 (Residential), CPI436324 (Inspector), CPO436324 (Operator), CGC1533650 (General Contractor), CBC1262891 (Building Contractor), EPA Universal Technician 720319411750
  • One customer reported 2000+ dollars in unauthorized recurring charges that company was slow to address

What reviews say by service

Pool Design & Construction
Reviewers praised detailed design input, fast construction timelines when owner managed the project, and high-quality finished pools that exceeded expectations.
Pool Cleaning & Maintenance
Commercial clients value detailed post-service reports. Residential customers noted top-notch service year-round, though one customer reported skipped maintenance duties and filter cleaning not performed per agreement.
Pool Repair & Equipment
Emergency repair request handled next morning with professional resolution; one customer experienced missed appointment with no followup or explanation.
Custom & Luxury Features
Courtney and Sarah praised for managing complex custom designs on tight timelines with skilled execution and attention to detail.
Pool Decking & Hardscape
Deck builder work included resetting sunken pavers and washing, described as very well done. One reviewer cautioned that contractor referred for stone sealing used product that clouded pool.
Emergency & Same-Day Service
Owner sent crew next morning to resolve a pool issue before customer's event, described as very professional.

How it compares

  • Rated 4.5 against a 4.52 average across the 118 pool repair & equipment businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 95
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
128
4
8
3
4
2
2
1
12

Common questions

Does Spiro provide detailed documentation of pool maintenance?
Yes. Commercial clients receive a detailed report after each service visit, which the business states eliminates uncertainty about whether maintenance was completed.
What happens if there are issues during or after pool construction?
Owner Jeff personally approves critical milestones and continues to assist post-completion. One reviewer noted Spiro stands by the quality of installation no matter what it takes, though another experienced delayed follow-up on a maintenance complaint.
Does Spiro charge extra for design changes or add-ons?
One reviewer reported competitive pricing with no crazy upsells. However, one customer documented unauthorized recurring charges on their account that went unresolved for months, so clarifying billing terms upfront is advisable.
Request a quote

Similar swimming pool contractors nearby

Coastal Custom Pool & Spa
83

Coastal Custom Pool & Spa

4.8(87)✓ Google-verified

Most customers experience fast, professional service with named staff like Mellie, Matt, and Jonathan guiding projects smoothly from start to finish. Long-term clients praise their weekly maintenance and quick repair response, though one reviewer reported tile failures and warranty denial two years after pool construction, citing poor owner communication. Their work spans custom pools, complete renovations, equipment upgrades, decking, and hardscaping across Southwest Florida. Staff communicate throughout projects, handle both emergency repairs and complex builds, and deliver attention to design detail that impresses even design professionals.

Pool Design & ConstructionCustom & Luxury FeaturesPool Cleaning & Maintenance
View profile
Cutting Edge Homes & Renovations
83

Cutting Edge Homes & Renovations

5.0(26)✓ Google-verified

Scott and Phillip run a father-son operation that earns consistent five-star praise for knowing their trade inside out and showing up when promised. Reviewers across construction, design, and real estate note their organized projects, transparent pricing, and willingness to follow through on what they commit to. Bathroom remodels, kitchen designs, new builds, and roof work all draw the same feedback: detail-focused work, quick responses to messages, and a rare combination of professionalism with genuine care for the home. Their 35+ years in business translates to people who know Cape Coral, Fort Myers, and Southwest Florida well. Locals recommend them often for remodels and construction because timelines hold, communication is clear from start to finish, and the finished product speaks for itself. The owner personally follows up. No complaints surface in the available reviews.

Pool Design & ConstructionPool Remodeling & RenovationPool Decking & Hardscape
View profile
Pool Restoration Pros
60 low data

Pool Restoration Pros

3.0(2)

One client praised a complete pool remodel with tile, pebble finish, color-changing lights, and new decking. Another had the opposite experience: after resurfacing, they were shut down when raising a warranty concern months later. The 11-year gap between reviews and low review volume make current service reliability unclear.

Pool Design & ConstructionCustom & Luxury FeaturesSwimming Pool Contractor
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-27