
Pool & Deck Concepts
Most reviewers praise Pool and Deck Concepts for responsive staff, smart design choices, and solid finishing work, with several naming specific project managers like Belin Molina for their reliability and attentiveness. One major complaint details a $50,000+ pool deck and spa renovation with dissolving stone, missed timelines, chipped pavers left in place, staff changes mid-job, and refusal to help after the eight-month warranty expired. The pattern suggests strong execution early on but inconsistent accountability for material failures and schedule commitments.

