Most reviewers praise Pool and Deck Concepts for responsive project managers (particularly Belen Molina), thoughtful design consultation with site-specific visualization, and smooth execution on large renovation and new-build projects. However, one recent major renovation experienced significant issues: calcium-rich waterway stone dissolving within eight months, numerous chipped or cracked pavers installed despite visible defects, timeline delays of months, and the owner declining warranty coverage or remedial work after a $50,000+ spend. Buyer satisfaction hinges on project scale, material choices (especially natural stone), and dispute-resolution expectations.
All three reviews are five-star. Pool stays visibly clean week to week. Owners send weekly emails with chemistry reports and photos, and take care in every interaction.
All 11 reviews are five-star. Clients praise Knaak for transforming outdoor spaces with skilled design, high-quality builds, and a professional approach. Team members Rob and Sarah are named specifically. Work ranges from patios and landscaping to pools, outdoor kitchens, and entertainment areas, with clients noting longevity (projects still beautiful years later) and responsive problem-solving.
Nassau Pools delivers full-service pool construction with consistently strong communication. Reviewers highlight Marni's design guidance, Mike's project oversight, and the team's availability during and after completion. One reviewer was brought in mid-crisis when another builder abandoned a half-finished pool; Nassau took over, completed it beautifully, and continues fielding calls years later. Long-standing partnerships with contractors and homeowners alike point to reliability and attention to detail that extends well past the final tile. Reviewers praise the crew for cleanliness on-site, professional demeanor, and willingness to address issues without charge. Projects include full builds, replacements of aging pools, and lanai decking with stone pavers and cages. Marni Roberts, Mike (listed as GM or GC depending on role), and Roy W appear frequently by name. The 3D rendering step and material options are noted as helping homeowners make confident choices.
Last updated 2026-08-27