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Pool Network

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 457 Google reviews · How we rank ›

4.8(457) 85 composite score See reviews on Google ✓ Google-verified
Pool Remodeling & RenovationPool Repair & EquipmentEmergency & Same-Day ServiceHot Tub Repair ServicePool Cleaning & MaintenanceSwimming Pool ContractorSwimming PoolOutdoor Swimming Pool
Pool Network
Services
Pool Remodeling & Renovation, Pool Repair & Equipment, Emergency & Same-Day Service
Reviews
457

What recent reviews say

Most customers encounter responsive, knowledgeable technicians who deliver reliable weekly cleaning and prompt equipment repairs, with named staff like Leandro, Christopher, Fernando, Eulis, Mike, and Chris earning consistent praise. Several serious complaints surface: one household paid for service not delivered due to staff refusing to use an alternate lanai door; another reported the same filter component moved twice by technicians, causing leaks and a complete pool drain; a third went weeks without scheduled visits and paid extra for unneeded chemicals before the pool turned green; a separate report flagged aggressive driving in a company truck.

Praised for
  • reliable technicians by name
  • knowledgeable staff
  • one-stop service
  • crystal-clear pool results
  • responsive to problems
Watch-outs
  • poor communication on access issues
  • filter damage caused by technician error
  • inconsistent service visits
  • billed for no-show cleanings
  • reckless vehicle conduct
skilled-craftsmanshipreliable-schedulingresponsive-supportpunctualpoor-communicationattentive-to-detail
Best for: Homeowners and rental property managers seeking integrated cleaning and repair from a single company with strong week-to-week consistency.
Think twice if: You need frequent unscheduled access via alternate doors, or have had problems with technician error on filter or plumbing components.

Strengths

  • one company handles cleaning, repairs, and upgrades
  • named technicians with strong individual track records
  • responds quickly to service calls
  • on-time arrival typical

Worth knowing

  • Named technicians: Leandro, Christopher, Fernando, Eulis, Mike, Chris
  • Technicians photograph filter condition and explain work before performing
  • One complaint: same filter component moved twice by different technicians, causing leaks and pool drain
  • One complaint: staff refused to use alternate lanai access despite customer's repeated request
  • Aggressive driving incident reported in company truck 16
  • Average response time: same-day or next-day for repairs
  • Business claims CPC-1458312 certification
  • Business website lists water filtration, water softeners, reverse osmosis, tile repairs, skimmer and pipe repairs, water heater repair

What reviews say by service

Pool Cleaning & Maintenance
Praised for crystal-clear results and weekly reliability; complaints of no-show visits and billing without service.
Pool Repair & Equipment
Skilled technicians praised for pump, timer, heater, and salt cell repairs; serious complaint of repeated filter component damage causing leaks and pool drain.
Pool Remodeling & Renovation
Website lists this service; no review text directly addresses remodeling work.
Emergency & Same-Day Service
Multiple reviews show same-day or next-day response to repair calls and equipment issues.
Hot Tub Repair Service
No review text specifically addresses hot tub repair.
Swimming Pool Contractor
Described as single-source contractor for cleaning, repair, and upgrades; praised for reliability and knowledgeable technicians.

How it compares

  • Rated 4.8 against a 4.48 average across the 143 pool remodeling & renovation businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
420
4
17
3
3
2
3
1
14

Common questions

Do they handle both cleaning and repairs?
Yes, they offer monthly cleaning and same-day repairs in one company. One customer praised having one contractor for both.
How quickly do technicians respond to repair calls?
Reviews show same-day or next-day response typical. One customer had a timer switch installed and working within a couple of days.
What areas do they service?
Their website lists Cape Coral, Fort Myers, Estero, Bonita Springs, Naples, and Southwest Florida. Matlacha is mentioned in a review.
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Last updated 2026-07-27