
Premier Pools & Spas Fort Myers
Most owners report premium finishes and hands-on support from sales staff like Don, Jason, and Jack, with follow-up training and first-month maintenance included. Yet parallel accounts describe months-long delays, incorrect installations (coping, plaster color, main drain placement), and unresponsive management when problems surface. The gap between positive and one-star reviews points to inconsistent project execution and accountability. Named personnel (Don, Jack, Zach, Nathan, Julio) receive consistent praise for professionalism and follow-through when engaged. However, delayed fixes, staff turnover mid-contract, and unresolved quality issues dominate recent one-star feedback. Reviewers cite the Fort Myers location specifically, with contrasting experiences even on similar pool builds.

