
Lee County Pools Inc
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Two clients experienced excellent renovation work and praised Jerry's 30-year track record, but four reviewers reported faulty workmanship, refused corrections, and disputes that escalated to legal action and DBPR complaints. The stark divide suggests quality depends heavily on the specific job or crew assigned.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Blue Water Pools consistently wins praise for hands-on ownership, weekly reliability, and speedy crisis management. Sandra, Gabby, Mitch and the team shine during renovations (delivering under timeline) and repairs (technicians like Christian arrive next-day). However, a cluster of recent complaints flags serious maintenance problems: pools left dirty, filters ignored, water bills soaring from unmonitored equipment failures, and instances of no-shows despite charges. The gap appears to grow when juggling multiple Airbnb accounts or low-priority maintenance contracts. Strong on new builds and owner-occupied pools; weaker on sustained care for remote or volume clients.

Brett and Roberto lead most builds with clear communication and attention to detail; Roberto especially earns consistent praise for listening and transparency. Josh handles maintenance calls reliably and on schedule. Yet one detailed complaint describes rude salespeople, poor grout work, premature leaks, and owner misconduct on-site-a stark departure from the positive majority. Most crews deliver clean installations and stand behind their work years later, as shown by tile replacement that preserved original plaster. Pricing generally lands as fair. The one negative review flags operational inconsistency: professionalism varies sharply between project managers and field teams.
Last updated 2026-07-27