Most recent renovations are comprehensive and well-executed: customers report stunning finishes, reliable timelines, and crews that clean up daily and answer questions. Five-star reviewers consistently praise the tile work, pebble interiors, and travertine decks. Older complaints cite poor equipment support after sale and selective territory; the business has a solid team named across reviews (John Sr., John Jr., Bo, Joe, Sandy). Fair pricing and professional staff are the draw for those seeking quality over speed.
Igor and the team deliver consistent, honest service that keeps pools clean and swim-ready. Reviewers praise their responsiveness, punctuality, lack of pressure to buy extras, and willingness to go beyond the job. Seasonal residents particularly value the reliability when away.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Brett and Roberto lead most builds with clear communication and attention to detail; Roberto especially earns consistent praise for listening and transparency. Josh handles maintenance calls reliably and on schedule. Yet one detailed complaint describes rude salespeople, poor grout work, premature leaks, and owner misconduct on-site-a stark departure from the positive majority. Most crews deliver clean installations and stand behind their work years later, as shown by tile replacement that preserved original plaster. Pricing generally lands as fair. The one negative review flags operational inconsistency: professionalism varies sharply between project managers and field teams.
Last updated 2026-07-27