Recent complaints reveal serious concerns: multiple customers report abandoned projects totalling over $400,000, with the owner unresponsive since January 2026. Earlier clients praise screen replacements and sales support, but a 2023 pool renovation shows unfinished work, cracked concrete, and two years of ignored requests.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Dramatic decline: older reviews (6 and 4 years ago) praise service and sales guidance; recent reports (10 months and 6 months ago) allege project abandonment, non-responsive owner, and DBPR investigation. Two-year pattern of ignored follow-up requests.
Early reviews praised MA Swimming Pool's friendly staff and finished results. Recent feedback flags durability concerns: one pool showed rough surfaces and noisy equipment within a year of installation.
Every review is five stars. Customers describe staff who show up reliably, keep pools crystal clear, and respond the same day when problems arise. One owner switched after years of missed visits and false claims from a prior service; Transparent fixed yellowing walls and chemical neglect within weeks. Technical work spans green pool recovery, routine maintenance, equipment repair, and installation. Rates are called fair and affordable. Named technician Kyle earns repeated praise. The business operates across North Fort Myers, Lehigh Acres, Cape Coral, and surrounding areas.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-27