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Royal Pool Service of S.W. FL

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 19 Google reviews · How we rank ›

3.9(19) 61 composite score See reviews on Google
Pool Cleaning & MaintenancePool Remodeling & RenovationDeck BuilderPool Repair & EquipmentHot Tub Repair ServiceSwimming Pool ContractorSwimming PoolOutdoor Swimming Pool
Royal Pool Service of S.W. FL
Services
Pool Cleaning & Maintenance, Pool Remodeling & Renovation, Deck Builder
Reviews
19

What recent reviews say

Several long-term customers praise Taylor, Gina, and Chance for keeping pools clean, balanced, and well-maintained with expert knowledge and prompt updates. However, reviews flag serious gaps: one technician drained a pool without permission, another incident with Pool RX chemical staining went unresolved, and customers report cancellations charged in full and unanswered complaints, undermining trust despite standout individual staff.

Praised for
  • knowledgeable technicians
  • consistent maintenance results
  • personalized care and attention
  • responsive staff communication
  • expert problem-solving
Watch-outs
  • unprofessional conduct (draining without permission)
  • slow response to major chemical damage
  • billing after cancellation
  • inconsistent service quality
  • poor communication on serious issues
skilled-craftsmanshipresponsive-supportcleanup-after-jobpoor-communicationunresponsive-after-payment
Best for: customers seeking hands-on maintenance from named technicians like Taylor or Gina who provide detailed follow-up communication
Think twice if: hesitant about accountability when major chemical mishaps occur or prone to billing disputes and cancellation charge issues

Strengths

  • expert technicians who diagnose and fix chemistry issues
  • regular communication with photos and equipment updates
  • consistent multi-year customer retention

Worth knowing

  • Named technicians praised: Taylor (thorough, skilled problem-solver after Hurricane Ian damage), Gina, Chance
  • Sends photos and chemical update reports after each visit
  • Offers teaching sessions on pool equipment operation
  • One incident: Pool RX staining required potential $4,000 acid wash, no timely resolution
  • Billing continued after cancellation was requested

What reviews say by service

Pool Cleaning & Maintenance
Strong praise from multi-year clients for consistent water clarity and balance; one major chemical damage case (Pool RX staining) poorly handled.
Pool Repair & Equipment
Technicians diagnose and explain equipment failure and repair needs; communication clear on maintenance but unresponsive on serious damage claims.
Hot Tub Repair Service
Service listed but no review text speaks to this category.
Pool Remodeling & Renovation
Service listed but no review text speaks to this category.

How it compares

  • Rated 3.9 against a 4.48 average across the 143 pool remodeling & renovation businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 49
Review volume 56
Review recency 74
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
0
3
2
2
0
1
4

Common questions

Does Royal Pool Service send updates on what they've done?
Yes. Customers report receiving photos and detailed updates on chemicals added and equipment issues found after each visit.
What happens if I cancel my service mid-month?
One reviewer was charged after cancellation on Friday, suggesting cancellations may not stop charges immediately; clarify with them directly.
Has Royal handled Hurricane Ian pool recovery?
Yes. Taylor provided 'great direction and advice' to recover a pool that turned black after Hurricane Ian.
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Last updated 2026-07-27