30 low data
NCP Pool Construction in Cape Coral
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Pool Design & ConstructionHot Tub Repair ServiceSwimming Pool Contractor
Palazzo Pool & Spa
Pool Design & ConstructionCustom & Luxury FeaturesPool Remodeling & RenovationHot Tub Repair ServiceDeck BuilderSwimming Pool ContractorSwimming PoolOutdoor Swimming PoolPool Decking & Hardscape
- Services
- Pool Design & Construction, Custom & Luxury Features, Pool Remodeling & Renovation
- Reviews
- 47
What recent reviews say
Palazzo delivers custom pools and outdoor living spaces with staff who stay present throughout the project. Charles, Ron, Fran, and Jeff are named repeatedly for professionalism, answering calls and texts promptly, and catching problems before they compound. Most jobs finish on time and on budget; reviewers emphasize communication as the standout difference.
One reviewer chose Palazzo after interviewing seven competitors, citing honest apples-to-apples pricing and superior product justification. Another noted custom paver designs maximizing small spaces. The company handles full renovations (resurfacing, re-tiling, paver work, screen enclosures) alongside new construction and repair work like pool lights and filtration systems.
Praised for
- responsive staff and clear communication
- skilled craftspeople who oversee details
- on-time and on-budget delivery
- Charles as project manager praised consistently
- custom design and quality materials
skilled-craftsmanshippunctualreliable-schedulingquality-materialsresponsive-supportattentive-to-detailwarranty-honored
Best for: Homeowners planning a full custom pool or spa who value constant communication and on-site oversight during construction.
Strengths
- Charles manages projects hands-on with daily site visits
- owner Ron and team available for questions at any time
- deliver on promised timelines and budget
- custom outdoor living design including pavers and features
Worth knowing
- Charles: project manager and installer, praised for daily site presence and problem-solving
- Ron: owner, involved in design selections and customer relations
- Fran: design and sales team member
- Jeff: pool filter system installer, noted for explaining elaborate heating/cooling setups
- Scott: sales staff for first-time pool owners
- Company handles resurfacing, re-tiling, paver leveling, pool lights, filtration systems, screen enclosures
What reviews say by service
- Pool Design & Construction
- Custom design praised for maximizing small spaces; timely execution and quality finishes across multiple full builds
- Pool Remodeling & Renovation
- Resurfacing and re-tiling completed efficiently with clear detail explanations and follow-up adjustments
- Pool Decking & Hardscape
- Custom paver designs and leveling work delivered with careful site communication and visual impact
- Hot Tub Repair Service
- Pool lights repaired successfully; elaborate filtration systems installed with thorough customer education
- Custom & Luxury Features
- Water, fire, and feature elements incorporated into designs; customers report features exceeded expectations
How it compares
- Rated 4.4 against a 4.53 average across the 172 swimming pool businesses listed here.
- Has more Google reviews than 75% of the businesses in this directory.
How we scored this
Scoring Method Star rating 63
Review volume 73
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
38
4
2
3
1
2
1
1
5
Common questions
- Does Palazzo handle partial work like paver repairs or just full builds?
- Yes. They do leveling, resurfacing, re-tiling, and paver repair work as standalone jobs, not just full construction.
- What makes Charles a standout?
- Reviewers credit him for visiting the site daily, explaining work in detail, answering calls and texts promptly, and catching issues early. He managed multiple 3-pool projects simultaneously.
- Are they licensed and insured?
- Yes. Their website states they are licensed and insured (CPC1459122).
Similar swimming pool contractors nearby
61 low data
Blue Wave Pool Builder Florida
5.0(2)✓ Google-verified
Both reviewers report smooth, high-quality pool builds with on-time, professional teams and clear updates throughout. The business delivers polished design and solid construction that meets or exceeds expectations, with strong attention to detail from start to finish.
Pool Design & ConstructionHot Tub Repair ServiceSwimming Pool Contractor
70
Sirey Pools LLC
5.0(6)✓ Google-verified
Sirey Pools consistently delivers custom pools that exceed expectations. Reviewers praise the team's knowledge, responsiveness, and attention to detail from start to finish. Craftsmanship is a strong point, and customers note the service feels effortless. Staff including Luis earn specific recognition for their professional and personal approach.
Pool Design & ConstructionHot Tub Repair ServiceSwimming Pool Contractor