
Paramount Pools
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Five-star reviewers praise Jeff's hands-on approach, skilled design work, and the quality outcome that transforms backyards into retreats. However, a significant portion report severe communication breakdowns, months-long project delays, and unresponsiveness to warranty claims after payment. Success seems to correlate with projects where Jeff remains actively engaged; dissatisfied customers describe multi-month waits for responses and incomplete follow-up on pavers and other issues.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

All 10 reviews award five stars. Customers consistently praise Mark and his team for thoughtful design, attentive communication, and finishing touches like sod replacement and landscaping that others skip. The process feels organized and straightforward from start to completion.

Over four years of reviews show near-universal praise for speed and service. Steve (the lead technician or sales rep) appears in most accounts, earning consistent credit for answering questions in detail, installing heaters in hours, and handling payments only after the unit runs. Customers note lower energy bills after upgrading, appreciate mid-range pricing on refurbished models, and return for repeat work. The company installs Built Right and Pentair heat pumps, factory-reconditioned units, and handles emergency repairs. Many reviewers highlight the convenience of no money required upfront and the ability to resolve problems the day they call.
Last updated 2026-08-27