Most recent jobs show Juan and his crew delivering on timelines, staying engaged through scope changes, and producing polished results at competitive rates. One older dispute over a cancelled project and unreturned $15K deposit stands out sharply against otherwise consistent five-star praise over the past few years.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers report predictable, dependable weekly pool cleaning with staff who show up on schedule and keep water crystal clear. Technicians like Taylor and Garrett build repeat relationships with customers; management is available to troubleshoot problems or arrange repairs like equipment replacement.
Jonathan Kaplan and his team turn troubled pools into problem-free ones. Years-long customers report zero green pools since signing on, fast repairs even on weekends, and fees that feel honest compared to competitors who failed them. Weekly visits are punctual and detailed; new equipment installations happen within days; inspections for home sales include a written report same-day. The business has expanded with his son joining weekly maintenance, and long-term clients say staff treat them like family while delivering professional results.
Barnes Pools earns strong marks for finished pool quality and team dedication, with repeat customers and referrals praising the final result. However, construction timelines routinely exceed stated estimates by months, and communication lapses at inquiry and post-job stages frustrate some prospects and customers.
Last updated 2026-08-27