Chris and Nancy deliver custom pools and spas faster than typical timelines-often under 3 months-with hands-on design work and responsive communication throughout. Reviewers consistently praise the quality of tile, paving, and finishes, the inclusion of modern automation, and the owners' willingness to help with issues long after project completion.
Sixteen five-star reviews span two decades, with consistent praise for Jim, Jason, Mike, and the crew delivering pools and renovations ahead of schedule. Homeowners single out genuine follow-up care, warranty advocacy, and a respectful on-site presence, including small gestures like checking in after neighborhood emergencies or joking with kids during construction.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Palazzo delivers custom pools and outdoor living spaces with staff who stay present throughout the project. Charles, Ron, Fran, and Jeff are named repeatedly for professionalism, answering calls and texts promptly, and catching problems before they compound. Most jobs finish on time and on budget; reviewers emphasize communication as the standout difference. One reviewer chose Palazzo after interviewing seven competitors, citing honest apples-to-apples pricing and superior product justification. Another noted custom paver designs maximizing small spaces. The company handles full renovations (resurfacing, re-tiling, paver work, screen enclosures) alongside new construction and repair work like pool lights and filtration systems.
Last updated 2026-07-27