Chris and Nancy deliver custom pools and spas faster than typical timelines-often under 3 months-with hands-on design work and responsive communication throughout. Reviewers consistently praise the quality of tile, paving, and finishes, the inclusion of modern automation, and the owners' willingness to help with issues long after project completion.
Sixteen five-star reviews span two decades, with consistent praise for Jim, Jason, Mike, and the crew delivering pools and renovations ahead of schedule. Homeowners single out genuine follow-up care, warranty advocacy, and a respectful on-site presence, including small gestures like checking in after neighborhood emergencies or joking with kids during construction.
Blue Science Pools delivers consistent, dependable service across weekly maintenance, repairs, and full pool builds. Ernest, Raymond, Nathan, Jared, Sebastian, Harold, and other team members appear frequently in reviews as patient, knowledgeable, and eager to explain how equipment and water chemistry work without pushing add-ons. Customers praise their responsiveness, willingness to answer questions, and genuine care about results. The business handles the full spectrum: cleaning and equipment repair for existing pools, complete new construction with careful layout consultation, resurfacing and deck work, and ongoing support after installation. Staff show up on schedule, keep job sites tidy, and follow through with troubleshooting and warranty questions. One reviewer who is a retired general contractor called them "a rare find." No significant complaints surface in the 20 reviews provided.
Most customers name their regular technician and praise consistent, attentive weekly service. Terry, Victor, Brian, George, and Jorge earn repeated mention for professionalism and pool condition. Communication stands out on problem-solving, though two recent reviews flag route reassignments, new staff learning curves, and one disputed missed visit that sparked conflict with office staff over GPS records. A 4.9 rating across 130 reviews reflects the strength of personal tech relationships, but the company's scaling challenge emerges clearly: long-time customers stayed loyal when their preferred technician remained assigned, yet losing that continuity triggered both dissatisfaction and what appears to be first-time service gaps.
Last updated 2026-08-27