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Five Aces Pools and Spas

Updated 2026-07-27 · 5,051 reviewed · 200 listed · Scored from 24 Google reviews · How we rank ›

4.0(24) 64 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Swimming Pool ContractorPool Design & ConstructionCustom & Luxury FeaturesSwimming PoolOutdoor Swimming PoolHot Tub Repair ServicePool Remodeling & RenovationPool Repair & Equipment
Five Aces Pools and Spas
Services
Swimming Pool Contractor, Pool Design & Construction, Custom & Luxury Features
Reviews
24

What recent reviews say

Five Aces delivers quality pool construction, remodeling, and repair when projects stay on track, with skilled crews who explain work clearly and honor budgets. However, a pattern of no-shows, weeks without callback, and multi-month delays raises red flags for buyers making appointments.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • skilled craftwork and honest pricing
  • attentive project communication (when reliable)
  • family-owned reliability and follow-up
  • professional, respectful crews
Watch-outs
  • no-shows and missed appointments
  • prolonged silence mid-project
  • staff unresponsive to calls and messages
  • installation delays beyond quoted timelines
skilled-craftsmanshipresponsive-supportpoor-communicationmissed-deadlinesattentive-to-detailunresponsive-after-payment
Best for: Homeowners ready to commit, who can confirm appointments and tolerate communication gaps during established projects.
Think twice if: Buyers relying on punctual initial consultations or needing consistent project updates; history of no-shows and radio silence is documented.

Strengths

  • Family-owned since 1974 with experienced crews
  • San Juan Pools 25-year structural warranty on fiberglass pools
  • Honest diagnosis and competitive pricing
  • Project transparency and detail work praised

Worth knowing

  • Staff John and Lazaro (father-son team) named in multiple positive reviews for honesty and craftsmanship
  • Pool construction averages 1.5 months when active
  • One project took 18+ months with permit and inspection delays and poor internal communication
  • Strong follow-up and maintenance support noted post-completion

What reviews say by service

Pool Design & Construction
Praised for honesty, timely delivery, and quality when actively scheduled; one 18-month delay due to permit issues and zero communication.
Pool Remodeling & Renovation
Positive reviews highlight attentive work, cosmetic transformation, and cleanliness; one project left unfinished with rust stains from poor prep.
Pool Repair & Equipment
Expert diagnosis of leaks and component-level repairs; efficient troubleshooting saved one customer from costly plumbing replacement.
Pool Decking & Hardscape
Praised for concrete remodeling and brick paver installation; one customer noted rust stains from incomplete screw removal before finishing.
Hot Tub Repair Service
Efficient spa head repair identified as root cause of pool leak; quick turnaround and professional follow-through.
Custom & Luxury Features
Limited review evidence; family takes pride in specialty coatings and pool cosmetic upgrades.

How it compares

  • Rated 4 against a 4.49 average across the 178 swimming pool businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 50
Review volume 61
Review recency 92
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
16
4
3
3
0
2
0
1
5

Common questions

What is the typical timeline for a new pool?
One completed project took 1.5 months; another experienced 18-month delays due to permit and inspection issues. Timelines vary significantly.
Do they offer financing?
Yes; their website states pool financing starting at $310 per month.
What warranty do they offer?
San Juan Pools 25-year structural warranty on fiberglass pools, according to their website.
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Last updated 2026-07-27