Mike stands out for showing up on time, charging fairly, and actually fixing pool problems the first time. Reviewers praise his willingness to service above-ground pools when other companies won't, his friendly manner, and his responsiveness to questions.
Strong tile and custom feature work draws repeat praise, with reviewers noting creative repairs and honesty about estimates. One-star reviews cite incomplete work after payment and refusal to honor warranties on supplied equipment, suggesting inconsistency across jobs or staff.
Every review praises Southern Pools for custom design, professional teamwork, and quick responsiveness. Cody and Austin are named repeatedly as leaders who stay involved through every phase, communicate proactively, and stand behind the work even years later with repairs and adjustments.
Clearwater's service quality is highly inconsistent. Some customers report decades of reliable work and same-day fixes, but recent reviews document skipped vacuuming, uncleaned baskets and filters, and pool water turning green despite active service. Strong evidence of polarized experiences.
Last updated 2026-07-27